android - App not showing in Playstore for some model, but shows for other models that belongs to the same version -

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i have developed game using unity 4.

my game not show in play store galaxy s7, s7 edge, , note 5 when sort through game category. can find through search, when try download, says not compatible. however, able download in different galaxy s7. s7 comes android 6, not os difference.

what should focusing on find cause of issue?

update: coworker going through multiple electronics stores , trying download app. found 1 s6 works , s6 doesn't work. unfortunately, 1 doesn't work android 5.1.1 while s6 work 6.0.1, it's not fair comparison atm. 1 thing interesting though had gotten message google saying have unproper use of webviewclient.onreceivedsslerror handler. , 2 have different security versions. 1 works has "mdf v2.0 release 6" , "vpn v1.4 release 6.1" while 1 doesn't work has "mdf v2.0 release 3" , "vpn v1.4 release 5.2". trying figure out if that's issue or not

update2: found 1 6.0.1 cannot download app. compared against android 6's work , doesn't work, , android 5's work , doesn't work. in both cases, things can find different between 2 "security software version" , "android security patch level"

update3: devices not download app phones in electronics stores, , had csc code of pap, csc country code of hu, , no mobile operator. googling tells me pap used demo versions, reason. now, need find in demo version made not downloaded confirm it's specific demo versions.

so, first checked region-specific publishing because seemed demo versions did not have particular region. turns out 2 of other apps set global cannot downloaded. checked both google account , kr google account personal phone , both work fine apps. 1 app set korea cannot downloaded. additionally, able download 1 of apps set korea only. clearly, seems unlikely it's related region.

the thing can think of phones have custom rom's installed. if web-based version of google play store shows incompatible though, can click little + next , show problem is. sorry it's might have take play store , ask support.


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